Store Manager - New York & Brooklyn
Do you love fashion, quality shoes, and creating great customer experiences?
We are seeking a Store Manager who shares our values and vision, and who can oversee our two boutiques with the mindset of running their own small business, ensuring smooth, reliable, and independent operations.
About Maguire
Founded in Montréal in 2017, Maguire is a young and growing Canadian company that offers high-end footwear and accessories at fair and transparent prices. From product development through sales and customer service, we strive to do everything in-house and eliminate middlemen from the supply chain.
We work every day to improve the practices of our industry by creating an ecosystem where everyone wins: our clients, our suppliers, and our team! Our team brings together individuals with an entrepreneurial spirit who embrace change and collective success.
We opened our first boutique on Elizabeth Street in Nolita in 2022, followed by our second location on Berry Street in Williamsburg in December 2024.
Job Description
Reporting to the founders at the Montréal head office, the Store Manager will be responsible for all operations of our two New York boutiques. You will ensure smooth operation of the store and create the conditions for continual improvement in sales and customer satisfaction.
Tasks and Responsibilities
-Serve, welcome and advise customers in store;
-Manage and resolve local customer issues as they arise, with support from the customer service ambassador;
-Maintain merchandising and product presentation in store;
-Oversee inventory and inventory management;
-Take charge of hiring, training and managing boutique staff, in alignment with the vision and values of the company;
-Motivate and coach the sales team to maintain a high level of customer service;
-Fulfill online orders;
-Analyze productivity results for the store and relay to head office;
-Feed the product development and marketing teams with customer feedback;
-Maintain effective communication with head office, and arrange weekly meetings to this effect;
-Miscellaneous tasks related to operation and management of the boutique;
-Manage stylists and influencers visiting the stores, and help coordinate the organization and hosting of in-store events.
Skills and Requirements
-Experience in retail and staff supervision.
-A collaborative, positive, solutions-oriented team player.
-Dependable, responsible and autonomous.
-Demonstrated aptitude for sales and customer service.
-A strong familiarity with the world of fashion and the New York clientele.
-Demonstrated interest in entrepreneurship.
-Experience with Shopify is an asset.
Employment Details & Benefits
-A permanent full-time position of 40 hours per week.
-Discounts and special offers on our products.
-2 weeks paid vacation per year + additional time off during the Holidays.
-NO Black Friday, and NO Boxing Day! A dream-come-true for any store manager.
-Salary according to experience.
-Stores located at 198 Elizabeth St. in Nolita, New York City and at 190 Berry St. in Williamsburg, Brooklyn.
These are some qualities that we value in our team. If this sounds like you, send us your resumé at info@maguireshoes.com. We look forward to meeting you!